Last updated:
May 3, 2025
1. Introduction
Welcome to Merrow! These Terms of Service (“Terms”) govern your access to and use of our website www.merrow.ai (“Site”) and any related products, services, and content (collectively, the “Services”).
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our Services.
2. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to use our Services. By using our Services, you represent that you meet these requirements and have the legal authority to enter into these Terms.
3. User Responsibilities
Account Creation: If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorized use or security breach.
Prohibited Activities: You agree not to:
Use our Services for any unlawful purpose or in violation of applicable laws and regulations.
Engage in spamming, phishing, hacking, or any activity that disrupts or interferes with the operation of the Services.
Infringe upon the intellectual property rights or privacy rights of others.
Content Guidelines: You are solely responsible for any content you upload, post, or share via our Services. You must ensure that your content:
Does not infringe the rights of others (including copyright, trademark, or privacy rights).
Does not contain defamatory, obscene, harassing, or harmful material.
4. Intellectual Property
All content and materials on our Services—including text, graphics, logos, images, and software—are the property of Merrow or our licensors and are protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, or create derivative works from our content without prior written consent from Merrow.
5. Privacy
Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your personal information.
6. Payment and Billing
If you purchase any paid Services, you agree to pay all applicable fees and charges. Payments are processed securely through third-party payment processors. We do not store your payment details.
All fees are non-refundable unless otherwise stated in writing.
7. Disclaimer of Warranties
The Services are provided on an “as is” and “as available” basis without any warranties of any kind, whether express, implied, or statutory. We do not guarantee that the Services will be uninterrupted, error-free, or secure.
8. Limitation of Liability
To the fullest extent permitted by law, Merrow and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or related to your use of the Services.
Our total liability for any claims arising under these Terms will not exceed the amount you paid to us in the 12 months preceding the event giving rise to the claim.
9. Indemnification
You agree to indemnify, defend, and hold harmless Merrow, its affiliates, and their respective officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from your use of the Services or your violation of these Terms.
10. Termination
We may suspend or terminate your access to the Services at any time, without prior notice, if we believe you have violated these Terms or applicable law. Upon termination, all rights granted to you under these Terms will cease immediately.
11. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of Delaware, without regard to its conflict of laws principles.
Any disputes will be resolved through binding arbitration in Delaware, except where prohibited by law. You agree to waive any right to a jury trial.
12. Changes to These Terms
We may update or modify these Terms from time to time. Any changes will be effective when we post the revised Terms on the Site, with the “Effective Date” updated accordingly. Your continued use of the Services constitutes acceptance of the revised Terms.
13. Contact Us
If you have any questions about these Terms, please contact us at:
Merrow
Email: hello@merrow.ai
Website: www.merrow.ai